Design Academy
ABOUT THE PROJECT
The Design Academy Series is a custom educational program developed for a client in the healthcare sector. It consists of 6 progressive modules designed to give participants a strong foundation in UX and product design while directly addressing their real-world challenges.
The program blends practical theory, team-based reviews, and hands-on coaching with insights from over 15 years of experience in UX, interaction, and product design.
Client: Healthcare organization
Format: 6 learning modules + team reviews
Services: Program Design, Mentorship, UX Education
Duration: Multi-week training series
Challenge
Healthcare teams face unique product design challenges:
Complex workflows and regulations
Diverse user needs (patients, caregivers, medical staff)
Limited exposure to UX best practices
The client wanted to upskill their internal teams, helping them make better design decisions, run effective usability tests, and create more intuitive healthcare products.
The Approach
I built the Design Academy Series around three core principles:
Progressive Learning
Six modules that build on one another, from fundamentals to advanced practices.
Collaborative Reviews
Regular sessions where participants brought current project challenges, reviewed them with peers, and co-created solutions.
Applied Expertise
Real tips, methods, and case insights from 15+ years in UX, interaction, and product design.
Program Structure
Module 1: UX Foundations
Module 2: Research & Understanding Users
Module 3: Information Architecture & Flows
Module 4: Prototyping & Interaction Design
Module 5: Usability Testing – Methods & Mindset
Module 6: Scaling UX in Teams & Organizations
Each module was paired with:
- Practical exercises tailored to healthcare contexts
- Team reviews to discuss active challenges
- Hands-on mentoring to guide solutions
The Results
- Teams gained confidence in applying UX practices to healthcare projects.
- Participants were able to run usability tests independently, using the provided frameworks.
- Positive feedback emphasized the value of real-world examples and practical tips from long-term industry experience.
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